Why work for the Kuni Group?
Our company was founded on the belief that if you take care of the employees, the employees take care of the customers, and that takes care of the bottom line. We strive to create a positive work environment where employees are excited to come to work every day. Our goal is to turn a job into a career with Kuni which is why we promote from within whenever possible and offer a tuition reimbursement program. In addition, Kuni offers competitive wages, benefits, and employee programs such as:
You will work closely with the Used Car Manager in purchasing used vehicles from consumers. Adhering to process regarding inventory selection, phone calls process, setting up appointments process, and the initial impression guests have of the dealership via all electronic media and telephone contact is of primary importance. You will be responsible for making consumer contact, maintaining consistency and a high level of appointment ratio, appointment show ratio, and ultimately purchases of used vehicles. By his/her actions, you greatly affect the dealership's success rate in acquiring inventory.
Be proficient in the use of the internet, email, phone scripts and other dealership systems. Initiate phone calls to consumers, obtain and enter consumer information (first/last name; phone number(s); address; email address; desired vehicle; trade vehicle) into CRM database, set appointment for customer to come in or meet at a designated location. If the client requests pricing and/or other specific information work directly with Used Car Manager.
Generate and maximize high appointment ratios set via phone and internet.
Achieve volume goals/objectives set between self and management and obtain satisfactory ratios as defined by dealership policy.