Education and/or Training:
- Certifications in programs such as SDI, 360, MBTI, and similar.
- Bachelor’s degree required. Master’s degree in education, organizational development, human resources management, or related field preferred.
Relevant Work Experience:
- At least 7 years progressive experience in corporate learning capacity developing, delivering, analyzing, and measuring learning programs.
- Intermediate knowledge of MS Office, Word, Excel, PowerPoint.
- Possess knowledge and experience in Leadership Development program design.
- Must have excellent organization skills, detail oriented and ability to multitask.
- Must be flexible and able to quickly and effectively change priorities and direction, and have a willingness to work varying schedules when needed.
- Requires information search and research skills, analytical and creative problem solving skills, questioning and feedback skills, customer service orientation and commitment to quality, responsibility, high work standards, and initiatives.
- Solid project and time management skills, computer competence and the ability to use media effectively.
- Ability to prioritize and organize workflow and interact with all levels of management.
Communicating & Influencing Skills:
- Requires excellent one-on-one and group presentation and facilitation skills.
- Must possess excellent written, oral and presentation skills.
- Excellent interpersonal communication and relationship building skills are required.
The problems are similar to each other and have a limited number of predefined solutions. Standing procedures/plans and/or a structured routine directs the problem solving process.
- % of all problems: 70%
- Example: The core Leadership Programs have been developed. The role of the leadership specialist is to implement the existing programs using the guidelines that have already been established.
The problems encountered are dissimilar and typically have a number of solutions. The solutions may be derived from a general plan or a flexible routine may be utilized to solve problems of this type.
- % of all problems: 20%
- Example: A stakeholder would like to develop a new skill or introduce a new skill to his/her team. The specialist will conduct a needs analysis to determine the best intervention and then research existing and new resources to meet the unique needs of the stakeholder.
The problems encountered are unique situations and there is an unlimited number of solutions, many of which are unknown. There are no procedures or routines to follow, but only broad policies to guide the problem solving process.
- % of all problems: 10%
- Example: Stakeholders may request individualized coaching with the leadership specialist to help hone their leadership and management skills.
List statements which describe the primary results/outputs for which this position is held accountable:
- Program Management of existing leadership programs
- Marketing of Leadership Curriculums and individual classes