• BMW Genius

    Job Locations US-OR-Beaverton
    ID
    2018-20233
    Category
    Sales
    Division
    Holman Automotive
  • Job Posting - External

    Job Description:

     

    The BMW Product Genius will focus on educating customers on the latest and greatest technology in their vehicle.  They are responsible for delivering comprehensive product information through the sales process. Must be able to support the client advisor in product related tasks and activities.  Must be customer service oriented with a desire to help every customer with any/all questions regarding their vehicle.

     

    Job Responsibilities and Qualifications:

    • 2-5+ years of customer service experience
    • Must maintain a complete understanding of all technological aspects of vehicles
    • Communicate effective, efficiently and timely to all guests
    • Follow-up with customers in a timely manner and schedule initial service appointment
    • Have the ability to explain all features on the vehicles (personal settings, navigation, Bluetooth and garage door pairing), the loaner vehicle process, warranty features, roadside assistance and maintenance schedules
    • Introduce customers to the service department team and assist with any follow-up questions

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed