• Supervisor - Truck Account Administrator

    Job Locations US-NJ-Mount Laurel
    ID
    2018-21037
    Category
    Client Relations
    Division
    ARI
  • Job Posting - External

    ARI, part of the Holman Automotive Group and headquartered in Mt. Laurel, N.J., is a billion-dollar global vehicle fleet leasing and management company that prides itself on providing exceptional service. A recognized leader in the industry and the largest fleet management company in North America. Ranked #24 on FORTUNE magazine’s 100 “Best Places to Work” and #17 on Computerworld’s Best Places to Work in IT. ARI has more than 65 years of experience offering its employees a place where their careers and personal development can thrive.

     

    ARI is has an opening for a Supervisor of Truck Account Administration.

     

     

    Primary responsobilities include providing direction of work, support and daily supervision to TAA/MAE/Coordinator personnel.

    • Oversee the creation and execution of Proactive Client Solutions.
    • Trains, develops and supports TAA/Coordinators to maximize their ability to apply their knowledge and skills on the job.
    • Creates a positive and professional work environment through positive recognition and supportive work relationships.
    • Resolves interdepartmental and operational problems quickly and efficiently.
    • Provides feedback to management on customer needs, issues, escalations and trends.
    • Communicates business strategies and results to TAA/Coordinator team.
    • Support client visits and projects as needed
    • Travel as needed to support client and/or ARI initiatives.

    Position Requirements: 

    • Bachelor’s Degree desired.
    • Seven to Ten years experience working directly with medium and heavy trucks along with advanced technical knowledge.
    • One to two years of management or supervisory experience. Fleet management experience is a plus.
    • Must possess good interpersonal skills and ability to make decisions independently.
    • Must be Customer Service oriented with a strong attention to detail.
    • Effective time management and organization skills a must.

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