• Vehicle Delivery Specialist

    Job Locations US-WA-Lynnwood
    ID
    2018-21272
    Category
    Sales
    Division
    Holman Automotive
  • Job Posting - External

    Who are we?

     

    The automobile industry is undergoing a profound transformation. New technologies like autonomous driving and advanced data connectivity are redefining the way cars are sold and operated. As a result, our industry needs team members who are up-to-speed on the latest technologies, eager to help customers find the best solution for their transportation needs, and excited to be part of the future of transportation.

     

    No company is better positioned for this new world than Holman Automotive Group. Much more than a network of dealerships, Holman has built a 90-year tradition of innovation and success by drawing on our most valuable resource…our employees. Now into our third generation of family leadership, Holman is looking for a new generation of intelligent, motivated and sophisticated sales consultants ready help us meet tomorrow’s challenges. If you’d like to work in this kind of exciting, technology-driven, customer-centered environment then Apply Today!

     

    Lexus of Seattle has an outstanding opportunity for a Vehicle Delivery Specialist to join the Holman family.

     

    What you’ll do:

     

    The Vehicle Delivery Specialist will focus on educating customers on the latest and greatest technology in their new car.  After the sale of the car, the Delivery Specialist will meet with the client to answer all questions in regards to operation of their vehicle.  They will make follow-up calls after the purchase to ensure customer satisfaction. 

    • Maintain a complete understanding of all technological aspects of vehicles
    • Communicate effective, efficiently and timely to all guests
    • Inspect each vehicle being delivered to ensure exemplary customer service and a seamless delivery process
    • Thoroughly complete all associate paperwork with the delivery
    • Maintain a professional image in appearance, words and actions

    What we’re looking for:

    • Must have a valid driver’s license with excellent driving record
    • 2-5+ years of customer service experience
    • Must maintain a complete understanding of all technological aspects of vehicles
    • Communicate effective, efficiently and timely to all guests
    • Follow-up with customers in a timely manner and schedule initial service appointment
    • Have the ability to explain all features on the vehicles (personal settings, navigation, Bluetooth and garage door pairing), the loaner vehicle process, warranty features, roadside assistance and maintenance schedules
    • Introduce customers to the service department team and assist with any follow-up questions

    What we offer:

    A warm and professional environment based on a foundation of family values and exceptional customer service. We offer competitive pay and incentives. Outstanding benefits for you and your family include medical, dental, vision, vacation, 401K retirement plan with company matching contribution, and a vehicle purchase program. In addition, we offer growth and development opportunities to help you advance your career.

    EOE DFWP

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