• Part Time Receptionist - Audi Flatirons

    Job Locations US-CO-Broomfield
    ID
    2018-21773
    Category
    Sales
    Division
    Holman Automotive
  • Job Posting - External

    Part Time Greeter/Receptionist

     

    Summary: The Receptionist is an important front-line guest contact for the dealership. (S)he directly influences guests impressions by the way (s)he greets them on the telephone and in person, routes their calls, answers basic inquiries, and, if necessary, connects them with the appropriate party in accordance with dealership policies.

     

    PT Hours are Wednesday, Thursday and Friday from 4pm to 7pm and every other Saturday.  

     

    Responsibilities:

    • Act as the first point of contact for visiting customers.
    • Meet and greet customers consistently with courtesy and high level of professionalism.
    • Make a friendly and premium-brand appearance.
    • Engage customers to determine their automotive needs.
    • Appropriately route customers to our sales, service and parts businesses.
    • Build strong relationships with customers and dealership employees.
    • Maintain a high and consistent level of premium-brand, customer service – WOW customers!
    • Use premium-brand telephone techniques and etiquette.
    • Assist with Service Department in clerical duties.

    Qualification Criteria:

    • High School Diploma or equivalent combination of education and customer service experience.
    • Pleasant and engaging – must be able to project a ‘smile’ while speaking both in person and over the phone.
    • Proven outstanding customer service, preferably with a premium brand.
    • Listen and retain information accurately.
    • Excellent interpersonal skills, both in person and over phone. 
    • Team-oriented and flexible/multi-tasking.

    What Holman Automotive Offers:
    Honest, friendly and professional environment with an outstanding reputation for family values and excellent customer service. We offer competitive pay and incentives. Outstanding benefits for you and your family includes medical, dental, vision, vacation, 401K retirement plan with company matching contribution and vehicle purchase program. In addition, we offer growth and development opportunities to help you achieve your career goals.

    About Holman Automotive Group:
    Holman Automotive Group is a privately held automotive company with 40 dealership franchises, 19 brands and 34 locations. We are founded on family values with a passion for customer satisfaction. Our success and ability to provide outstanding service for over 90 years is due to our most valuable resource…our employees. Now into the third generation of family leadership, Holman Automotive Group is poised to continue its success for decades to come.

    EOE DFWP

     

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